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‎05-06-2017 05:22 AM

HP Recommended
Product: Hp pavilion sleekbook 14
Operating System: Microsoft Windows 8 (32-bit)
HP Pavillion sleekbook 14
 
Product ID: D7N06PA#AB1
 
Windows 8 34/64 bit (not know)
 
Failure ID: PTV6KH-7548KW-MFPWW1-60TM03
 
I use this laptop about 3 years. In 2months, it started acting up, its been getting really slow and the computer temperature went up really easily.
And it shown up battery warning that replace it or run battery test at the same time. But i ignor it and use laptop continue with bad condition.
Since 3days ago, it turned out suddenly when i working report and restart again atomatically.
 
Finally, today when I turned on my computer, firrst battery warning shown up and the screen went blank after the windows logo screen when you turn on the computer, and it shortly pop up blue error screen and go back to first stage restarting step with automatic recoveing act. The screen was still backlit. I was not able to catch up the error code when blue screen appears
 
Once the recovery screen showed up when I turned it on, I tried every option that there was (except reset and refresh because its hanging after refreshing window and setting upto 3% and didn't say anything even after 3 days continuously and it still doesn't work.
 
Eventually I tried pressing ESC for the startup menu and used system diagnostics. I chose startup test and when it finished it said Hard Disk Short DST: Failed and Extensive Test: Failed.
 
Please help... what can I do to fix this?
1 REPLY 1

‎05-06-2017 05:30 AM

HP Recommended
Pliz hlep me its urgent coz im in end of semeste... I have only 5days for end and every work in laptop. I cant do anything without it. Thanks ..
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