Product Name: HP E15 023NVY
Operating System: Microsoft Windows 10 (32-bit)
I made a system recovery back-up on a flash drive because my hard drive was damaged and was on the course to crashing. I followed the HP support on my laptop to create the system revoery. I used the laptop until the harddrive needed to be replaced. Now that I have my new harddrive, everytime I try to instal the operating system I get the message
"Restoration Incomplete, the restoration did not complete. Please select one of the following buttons"
under the details it stated: Detect some error during PININST_BBV.
Critical error condition was detected at BBV1...