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HP Recommended
15-t235ne
Microsoft Windows 7 (64-bit)

Hi,

 

 

i have notebook 15-r235ne, windows 7 64 bit, i am facing issue of the driver of Nvidia Geforce 820M, 

when i tried to use options from nvidia control panel, blue screen appear and windows crashes.

 

kindly also help on this issue

 

regards

NASIR

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have the same issue,uninstall the Nvidia Geforce and download it again from hp drivers and update or alternate you can use official Nvidia site http://www.geforce.com/drivers and it will automatic update your drivers and software tool also.

View solution in original post

4 REPLIES 4
HP Recommended

Do you have the latest Nvidia driver installed from your support page?

http://support.hp.com/us-en/drivers/selfservice/hp-15-r200-notebook-pc-series/7486447/model/7709733#...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

hi,

 

is that the one required?

 

10.18.13.5384

 

regards

NASIR

HP Recommended

Untitled.png

 

 

error occured after self unpacking.

 

kindly suggest

HP Recommended

I have the same issue,uninstall the Nvidia Geforce and download it again from hp drivers and update or alternate you can use official Nvidia site http://www.geforce.com/drivers and it will automatic update your drivers and software tool also.

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