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‎11-27-2016 05:25 PM

HP Recommended
Product: HP Pavilion g7 notebook

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?

Thank you......

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2016 01:48 AM - last edited on ‎08-22-2024 07:13 AM by

HP Recommended

What is the complete product name or product  number of the notebook?

 

Take a look at the following HP document.

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.

 

You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.

 

 

@brkcr

HP no longer sells nor stocks the recovery media for the notebook.

 

The cost for the recovery media at Computersurgeons.com is quite low.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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1 REPLY 1

‎11-28-2016 01:48 AM - last edited on ‎08-22-2024 07:13 AM by

HP Recommended

What is the complete product name or product  number of the notebook?

 

Take a look at the following HP document.

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.

 

You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.

 

 

@brkcr

HP no longer sells nor stocks the recovery media for the notebook.

 

The cost for the recovery media at Computersurgeons.com is quite low.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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