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HP Recommended
HP Pavilion g7 notebook

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?

Thank you......

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What is the complete product name or product  number of the notebook?

 

Take a look at the following HP document.

http://support.hp.com/us-en/document/c00033108

 

HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.

 

You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.

 

 

@brkcr

HP no longer sells nor stocks the recovery media for the notebook.

 

The cost for the recovery media at Computersurgeons.com is quite low.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

What is the complete product name or product  number of the notebook?

 

Take a look at the following HP document.

http://support.hp.com/us-en/document/c00033108

 

HP Pavilion g7 notebook is too generic. It is the model series, not the specific notebook.

 

You will need the complete product name or product number to purchase a recovery flash drive from Computersurgeons.com.

 

 

@brkcr

HP no longer sells nor stocks the recovery media for the notebook.

 

The cost for the recovery media at Computersurgeons.com is quite low.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.