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HP Recommended
Envy Dv7
Microsoft Windows 10 (64-bit)
Hello,
I have a HP Envy dv7 and it's HD doesn't function anymore. I came with Windows 8 but later I have upgraded to Windows 10. I don't have a recovery CD, is it possible for me to install Windows on an another HD for free?
Thanks in advance.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

As the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers.

 

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

As the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers.

 

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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