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‎07-28-2012 01:30 PM

HP Recommended

HDD Failure resulted in a new HDD. Now I need the recovery disk. The laptop was running Vista & had a recovery folder only. Lost drive=lost recovery.

 

Any help would be appreciated.

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2012 02:05 PM - last edited on ‎04-19-2016 10:49 AM by HP Administrator

HP Recommended

See if this is the correct place:

http://support.hp.com/us-en/document/bph07143=

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

View solution in original post

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3 REPLIES 3

‎07-28-2012 02:05 PM - last edited on ‎04-19-2016 10:49 AM by HP Administrator

HP Recommended

See if this is the correct place:

http://support.hp.com/us-en/document/bph07143=

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

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‎09-10-2013 12:08 PM

HP Recommended

Vista is not listed as an OS - recovery disk that is available from HP.  Any other suggestions?  My hard drive crashed and I did not receive a disk; the recovery info was on the hard drive. 

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‎06-01-2016 08:35 AM

HP Recommended

MY LABTOP WILL DOWNLOAD WINDOWS BUT WHEN IT RESTART IS HAS NO BOOTABLE DEVICE

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