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- PULSING LCD IMAGE THEN SHUT DOWN

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02-19-2017 03:28 PM
ACQUIRED AN HP DV76C43CL AND THINGS WERE GOING GOOD AS I RESTORED IT TO FACTORY SETTINGS-ALL THROUGH THE RESTORE NO PROBLEMS THEN I GET DONE AND AFTER RESTART - THE SCREEN STARTS THIS PULSING OFF AN ON- THE KB LITES ARE ON PLUS F11 (ORANGE) AND THEN AFTER SOME 8 SCREEN PULSES THE MACHINE SHUTS DOWN - WONT TURN ON
WITHOUT A HARD RESET -[-------------MOTHERBOARD?
02-20-2017 01:04 PM
Hi @LR7575
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that the computer is not booting to Windows and screen is flashing.
I’d love to help!
Follow the steps in the below articles and check if it helps.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
02-20-2017 06:18 PM - edited 02-23-2017 07:42 PM
DID HARD reset TO BOOT - I WISH THE HR FIX WAS THAT EASY --BUT IT BOOTS AND THEN EVERYTHING RUNS FOR 20 MINUTES FINE THEN IT STARTS --SCREEN GOES BLACK THEN TO LOG IN PAGE--POWER SWITCH LITE BLINKS A FEW TIMES THEN SCREEN COMES ON AND THEN THE CYCLE STARTS ALL OVER AGAIN< yesterday it ran for 2 hrs andI checked the windows updates -ok -could not check chipset and drivers - wont stay powered up today
UPDATE- ran the recovery off the hdd segment just hoping to clear the shut down problem ---All the time of doing the recovery --no shut downs---finished and setup some things again---didnt last long --screen went black and cycled to the login page-black and off again and blinking led on power switch and then back to the log in page and so on
02-21-2017 10:38 AM
Hi @LR7575
Thank you for posting back.
I appreciate your time and efforts.
Follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!
Take care.
Cheers!
The_Fossette
I am an HP Employee
