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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 02:05 AM

HP Recommended
Product: HP MINI 110

Hi my parents laptop is currently password locked when booting. Getting a halt code of CNU9253KLZ, can anyone please help. thanks a lot

 

[img]http://i.imgur.com/Tvcecan.png[/img]

1 REPLY 1

‎01-28-2017 06:05 AM

HP Recommended

@utiripse011

 

Enter   e9lo7qfsk0

 

Use that code to go into the BIOS.

Disable all passwords that are enabled.

If asked for the CURRENT password use that code.

If asked for NEW password just hit enter.

If asked to VERIFY password just hit enter.

Save and exit.

 

REO

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