• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 15
Microsoft Windows 8.1 (64-bit)

HP Pavilion 15 originally on Windows 8.1, had been upgraded to Windows 10.  Failing to boot.

Would not boot into safe mode.

Had tried all manner of recovery options including the built in Factory restore options and still would not complete the boot sequence.

Decided the restore image must have been faulty.  With nothing on importance on the disk, was able to successfully install Windows 7 and boot.


With the laptop completing the HP built in diagnostics, I bought the restore disks from HP.

Have just run these through, having first reset the BIOS to defaults and after installing all the required data and following all the prompts, it still won't boot.

Unit is not under warranty.  Have now replaced the HDD and run the restore disks from HP again, same problem.

I can get it to a state where it gives me the 0xc0000001 error and tells me that after multiple failed attempts to boot, I must boot from a windows disk and try other means to repair the install.

Help?

3 REPLIES 3
HP Recommended

A Google-search on that error-code leads to several sites.

One site wants you to purchase their "easy recovery" software.

 

Less self-serving is: http://teamwindows8.com/2012/11/error-code-0xc0000001-in-winodws-8/

 

which may help you.

 

HP Recommended

I have the easy recovery software.  It still gives the same issue.  How can easy recovery software fail to install correctly?


HP Recommended

> How can easy recovery software fail to install correctly?

 

Sigh.  Not all companies market good software.

Have you contacted that company, to try to get technical support from them?

 

Did you look at that 'Windows 8 Team' web-site?  Helpful?

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.