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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2017 04:03 AM

HP Recommended
Product: Pavillion
Operating System: Microsoft Windows 10 (32-bit)


Hi. My HP Pavillion stopped working, I believed it to be the battery going dead. So I plugged it in to charge, but now it fails to start up. Screen and fan come on for about half a second and then switches off. If I take the battery out, it won't do anything at all. The white led next to the power port is orange when battery is on the computer, white when battery is off.
Any ideas please, my wife needs the computer to continue her studies.

Could the battery be faulty and not letting the computer boot up? Why isn't the computer turning on without the battery? I thought it could run with it off. Could the charger be faulty?

Thanks in advance.

1 REPLY 1

‎04-21-2017 06:58 AM

HP Recommended

Double, use
http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Pavilion-fails-to-stay-on/m-p/60...

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