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- Power on password not working

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02-25-2017 06:17 PM
Danielle
02-25-2017 09:41 PM
At the password screen, hit enter 3 times and see if you eceive a 'halt code' - post back with this code.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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Thank You,
GBL84
I am not an HP Employee
02-26-2017 07:43 AM
To better help you we would need the exact model number or product number of your laptop/desktop???
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108
REO
