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HP Recommended

When I turned on my laptop, it says "The system has detected that a cooling fan is not operating correctly. Continued operation is not recommend and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shutdown 15 seconds. To prevent shutdown and continue operation, press the Enter key now." What is the problem? Please help what should i do...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Luthfy,

 

Welcome to the HP Forums!

 

I would like to take a moment and thank you for using the forum, it is a great place to find answers.

For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you received an error message telling you the fan is not operating correctly.

This is usually caused by an overheating , which can be caused by more then one issue. Here is a link to a document to assist you. HP Notebook PCs - System Fan is not Operating Correctly.

 

If you would like additional help, would you please provide the exact model of your  computer and the operating system you are running. How Do I Find My Model Number or Product Number?

Sparkles1

View solution in original post

6 REPLIES 6
HP Recommended

Hi Luthfy,

 

Welcome to the HP Forums!

 

I would like to take a moment and thank you for using the forum, it is a great place to find answers.

For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you received an error message telling you the fan is not operating correctly.

This is usually caused by an overheating , which can be caused by more then one issue. Here is a link to a document to assist you. HP Notebook PCs - System Fan is not Operating Correctly.

 

If you would like additional help, would you please provide the exact model of your  computer and the operating system you are running. How Do I Find My Model Number or Product Number?

Sparkles1

HP Recommended

my cooling fan is not working, so found your web page, and follow the directions.  How can I tell if it is working now?

 

HP Recommended

Hi sun_shine55,

 

Welcome to the HP Forums!



I would like to take a moment and thank you for using the forum, it is a great place to find answers.

For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand you would like to test the fan to know if it is functioning.  Here is a link to Testing for Hardware Failures (Windows 7, Vista) to assist you.   If you would like more help, would you please provide the exact model of computer you have and the operating system you are running. How Do I Find My Model Number or Product Number?

Sparkles1

HP Recommended

it keep turn off on me plz help plzzzz and the fan wont work plzzz help

HP Recommended

Hi BOSSTOP_HACKER,

 

Welcome to the HP Forums!Smiley Happy


I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that your fan is not working and is automatically shutting down.  Here is a link to Troubleshooting an Overheating and Auto Shutdown Issue to assist you.

 

If you would like further assistance would you please provide your exact model of HP notebook and the Operating System  you are running.

How Do I Find My Model Number or Product Number?

Sparkles1

HP Recommended

cooling is not operating correctly

 

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