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‎08-15-2016 01:13 PM

HP Recommended
Product: Hp pavillion g6 -2302ax
Operating System: Microsoft Windows 8 (64-bit)
Previously i had graphic driver issue but 1 good guy help me out here after few weeks issue is back.i decided to do mir i have 2 questions.1 is it gonna format my other partions or just c.2 am i m gonna need recovery partition/media for mir?
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2016 04:38 AM

HP Recommended
True HP recovery media can't be downloaded, it must be created specifically for your machine based on serial number

HP may be able to supply these depending on the age of the machine, they only hold the media on file for a certain time

You can find contact details here:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****

View solution in original post

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6 REPLIES 6

‎08-15-2016 03:13 PM

HP Recommended
Both the system recovery and the minimised image recovery will clear all data from all partitions on the hard drive, the only difference is the minimised recovery does not install the additional applications that come with your computer
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
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‎08-16-2016 01:09 AM

HP Recommended
Do i need recovery partition/media for mir?
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‎08-16-2016 03:11 AM

HP Recommended
yes, you'll need either the partition in place or the media, if you don't have the partition then when you use the media it will reinstate the recovery partition
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
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‎08-16-2016 04:34 AM

HP Recommended
Thats the problem i dont have any of those.anywhere i can download from?
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‎08-16-2016 04:38 AM

HP Recommended
True HP recovery media can't be downloaded, it must be created specifically for your machine based on serial number

HP may be able to supply these depending on the age of the machine, they only hold the media on file for a certain time

You can find contact details here:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
Was this reply helpful? Yes No

‎08-16-2016 04:38 AM

HP Recommended
NB: please be aware that HP normally charge for supplying recovery media
*****I do not work for HP*****
*****click the purple thumbs up button to say thanks*****
*****If I solved your problem, help others by clicking accept as solution*****
Was this reply helpful? Yes No
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