-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
6
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
What DOES "WHAN I TRY TO RIPRISTINATE THE OS " mean?
Can you post the fail log here in your thread?
What is the exact error message that you see onscreen?
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
What DOES "WHAN I TRY TO RIPRISTINATE THE OS " mean?
Can you post the fail log here in your thread?
What is the exact error message that you see onscreen?
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
6
0
0
HP Recommended
6
0
0
HP Recommended
HP Recommended
That can mean that the hard disk is failing. Can you run a diagnostic on the hard disk?
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
6
0
0
HP Recommended
6
0
0
HP Recommended
HP Recommended
Unfortunately, Recovery media is not a downloadable product. Try ordering it from the following website of an HP Partner.
http://www.best2serve.com/page/rcd_landing
You can select the language in the upper right section of the web page. Is your OS language Italian?
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
6
0
0
HP Recommended
HP Recommended
The product number for your notebook is VV855EA.
Unfortunately Best2Serve does not sell the recovery media.
Unfortunately, I do not know of another source.:smileysad:
You can purchase an operating system license to install the desired operating system in Italy online or from a computer store.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community