Reboot laptop

[Clueless8]

I am trying to reboot my laptop system to empty it completely (I am giving away my laptop and would like all settings/documents etc to be gone).

I tried the following: after pressing the power button + ESC button (F11 does not do much) a startup menu appears. It says the following:

F1 System

F2 System Diagnostics

F9 Boot Device Options

F10 BIOS setup

F11 System Recovery

I tried F11 but the laptop starts up as normally. Then I tried F9 and chose Notebook Hard Drive in the Boot Option Menu, and again it started up as normally.

Is there anyone who can help me with this please?

Thank you.

[WAWood · Accepted solution]

Clueless8

Hello;

Allow me to welcome you to the HP forums!

If F11 does not work, which is the usual way to do a Reset, then the only recourse would be to use HP Recovery Media.

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.

Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.

Since  HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

When you get this media, boot from the first disk of the set and follow the directions.  It will reformat the drive and erase everything currently on it.

Good Luck