Reinstall Windows 10 or 8 on HP Stream 13

[Lilac21]

I have a HP Stream 13 that refuses to boot.  It is one of the models that are no longer being manufactured and came with Windows 8.1 Bing.  The upgrade to Windows 10 was successfully completed.

What can I do to reinstall the OS?  Can I reinstall Windows 10 upfront or do I need to install the same Windows 8 version?  If so, where can I get the OS as no recovery medium was made.

[DavidPK]

Hi,

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just perform a clean installation of 10 as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

Regards,

DP-K

[Lilac21]

Thanks for the help.  I attempted the first solution as I have two HP Stream 13 and only one is not starting, however, I have ht a snag.  My version is the 32gb version and my C drive currently has less than 4 Gb of free space.  Now, I have 15 gb of free space on my D drive (Micro SD card) but Windows is not giving the option to use the other drive.  I also realise that I cannot update my working HP Stream 13 because of this issue.

Is there any way to get the upgrade/create the installation media without the 8gb of free space in C drive?

[DavidPK]

Hi,

With regards to the machine that doesn't boot ( but has previously been upgraded to Windows ), I would suggest removing all the current partitions, then do a clean installation - you can do this as follows.

When you get to the screen 'What type of installation do you want?', choose the 'Custom: install windows only (advanced)' option.  For each partition that's currently listed, left click it once and then select Delete - do this for all partitions until you have just one entry left showing as 'Unallocated space', then click 'Next' to continue with the installation.

Regards,

DP-K

[Lilac21]

Will Windows 10 Home work despite having Windows 8.1 with Bing originally?

[DavidPK · Accepted solution]

Hi,

Yes, the only prerequisite is that the original upgrade from 8.1 with Bing to Windows 10 had activated Ok.

Regards,

DP-K

[Lilac21]

Thank you so much.  It worked out perfectly.

[DavidPK]

You're welcome and good to hear it's Ok

All the best,

DP-K