Required Cd/DVD driver is missing.If you have driver floppy disk cd,dvd,or usb flash drive please

[Knr_raju]

ello Team,

i am trying to install Win 7 into Elite boot using USB DVD drive , then it pops out below screen error . i have tried changing USB ports and different installation disks. But the issue still same .

when i tried with win 10 usb flash installation it was ok and completed successfully.

But when i tried win 7 usb flash or usb dvd installation then it comes out that error .Its my companies compliance to run Win 7 enterprise all over the globe thats why trying to install win 7 other wise i could have proceed with win 10.

Please need you to resolve this issue .

Regards

Raju

[Paul_Tikkanen · Accepted solution]

Hi:

You can use this tool to put the required USB drivers into your W7 installation flash drive.

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

There is a readme link on the page for how to use the tool.

You will need to convert your W7 installation media into USB flash drive installation media according to the instructions.

[Knr_raju]

Thanks Paul , great it was workign with your expertised solution.

To explain in details we use to image  with our altiris image win 7 enterprise with pre loaded /approved applications  all the laptops/desktops .

So the same i have done the same for this laptop, i dont know why for quite some time it was ok and started giving the problem like distorted display with , hanging mmediatly after restart or randamly at  any time .

I have tried different ways ,like safeboot and it was ok with safe boot , then reinstalled graphic drvers still unable to resolve, then escalted to hp support , then they ask me to test with win 10 so i did and it was ok .

finally i have tried to image another laptop completly using active boot disk tool , then it was having issue . so , i found some thing wrong with my companies image or applications preloaded into it .

If possible can i know what could be the reason why when image it from my companies altirs image the laptop having this distorted issue.

Thanks and Regards

Raju

[Paul_Tikkanen]

You're very welcome, Raju.

Unfortunately, I wouldn't know what the problem could be with that.