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- HP Community
- Archived Topics
- Notebooks Archive
- Reset Bios Administrator Password

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01-30-2017 08:01 AM
I just discovered that my 8560w has a bios password in place. ( I wanted to flash the bios with a fix that the elitebooks don't charge the battery when battery is very low - my battery is at 3%) But I can't flash the bios without the password.
Just in case you were wondering it is a new charger and battery.
Now, I've tried the obvious battery thing, but now Bios is at default and is still locked.
I've also tried Massifs USB tool - None of the 23 models listed work. (22 - Probook 8560w does not work)
Anybody that can help?
01-30-2017 08:41 AM - edited 01-30-2017 11:56 AM
Yes i did - I also tried them one by one - Got various Error messages ranging between the following:
Error code = 0x89
Notebook is not supported (1631)
Failed to load defaults, error code: 89
All gives the above 3 is some variant, EXCEPT for #22 - Probook 8560w - This entry replies:
Bad command or filename
Could it be that the modelname should be Elitebook 8560w?
Thanks Reo
