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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Reset my HP mini computer

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05-15-2016 12:11 PM
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05-15-2016 12:24 PM
05-15-2016 12:23 PM
Hi,
Are you referring to a power on password or a Windows log-on password?
Regards,
DP-K
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Windows Insider MVP
05-15-2016 12:27 PM
Hi,
There is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.
Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.
A full guide on this can be found on the following link.
http://support.hp.com/us-en/document/c01867418
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP