SD Card Reader Doesn't Work After Windows 10 Upgrade

[DGregory]

I recently upgraded my laptop to Windows 10 and since then am unable to download pictures to my laptop (something I need and do all the time).  My computer doesn't even recognize that I've put an SD card into it - no noise, no pop-ups, nothing.  I also tried to plug my camera directly into the computer and go that route, but it won't work that way either.  The SD card in the camera definitely has pictures on it, but it says the "folder is empty."  This is a function that I love, need, and greatly miss.  I did check to see if there were any software or driver updates available for my laptop on your support site, but Windows 10 isn't even an option in the operating system version drop-down...  Please help!

[Paul_Tikkanen · Accepted solution]

Hi:

I think most of the g6's have the Realtek card reader.

Try the W10 card reader driver directly from Realtek.  First driver on the list...

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

[DGregory]

Thank you!  You're my favorite person today!

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.

[Saylind1315]

I have the same problem.  I downloaded the first one and then it just showed a zip file in my menu.  What do I do now?  I am not computer savy at all.  

[Paul_Tikkanen]

Hi:

Right click on the file and select extract all from the menu.

Then click on the unzipped folder, find and run the setup.exe file.

[OotLink]

after i installed it and read the readme, i don't know what else to do 

[Andy16B]

Hope you've found the solution now, but just in case, I had same problem unzipped the file, ran setup clicked finish. Inserted my card and nothing. So rebooted and inserted the card again and now it reads it.

[MichelleVan]

Thank you for the instruction. I did it ^_^

[CapnJack]

Thanks, your suggestion worked for me too.