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1 REPLY 1
04-09-2017 11:58 AM
Hi,
Your laptop came with Windows 8.1 with Bing (64-bit)
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04393043
Have you created HP Recovery USB using HP Recovery Manager after first setup of this notebook?
Have you successfully upgraded and activated to Windows 10 previously?
Regards
Visruth
Your laptop came with Windows 8.1 with Bing (64-bit)
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04393043
Have you created HP Recovery USB using HP Recovery Manager after first setup of this notebook?
Have you successfully upgraded and activated to Windows 10 previously?
Regards
Visruth

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