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‎04-18-2017 06:26 AM

HP Recommended
Product: HP Probook 450 G0
Operating System: Microsoft Windows 10 (64-bit)

Updates were installed on my 2013 Probook 450 G0 and now the entire notebook is messed up. The function keys don't work. The Wifi on /off, the Sound on /off, the f8 buttons don't work. Usually when I mute the sound via the button, it changes the light to orange instead of white and now it is constantly orange. The same goes for all the buttons which are backlit, such as the Wifi button, the caps lock button, the num lk button. 

Also, another major issue is that my notebook doesn't enter sleep mode. I can leave it for three days and it won't even lock the screen. It'll just go black and as soon as i touch the trackpad or the mouse the screen turns on and it's not even locked let alone to enter sleep mode. 

I checked the hard disk sleep option, it's set to go to sleep after 15 minutes...

I tried to uninstall the updates but it's not possible, it doesn't allow me to do so.

Anyone has any idea what i can do? 

2 REPLIES 2

‎04-18-2017 07:15 AM

HP Recommended

@JNO1

 

Try installing these drivers.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g0-notebook-pc/5359405/swI...

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g0-notebook-pc/5359405/swI...

 

REO

‎04-18-2017 07:15 AM

HP Recommended

This is about the point at which I start thinking of a clean Windows reinstall.

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