Sevre Heating and slowing down of laptop

[mitaliswain]

The laptop is heating up severely as long as it is on and making annoying noise.

Also slowing down of the laptop during heating occurrs.Currently I am residing outside india.

Kindly suggest how to solve the issue.

[IT_WinSec]

Hello @mitaliswain

Welcome to the HP Support forum. Thank you for posting.

HP has created an official article about your issues >> https://support.hp.com/us-en/document/c01657439

Please, ready it and try the suggestions.

If you followed everything and nothing helped, you will need to have your PC serviced and repaired. Is the PC new and under warranty period ?

[mitaliswain]

Yes the laptop is in warranty period.

[IT_WinSec]

Hey,

Thanks for the update.

If you did try all of the suggestions and nothing helped, please contact HP Support for assistance or service. You may contact HP via chat here >> https://support.hp.com/us-en/contact-hp

Phone (in certain countries) here > http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Hope this helps. Let me know if you face difficulties.

[mitaliswain]

The suggested settings by hp does not help in solving the heating issue.

Does HP provides an international waranty?

If yes, can it be availed in south Korea?

[IT_WinSec]

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@mitaliswain wrote:

If yes, can it be availed in south Korea?

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HP does provide support for Korean users (users in Korea) and you need to reach to HP Support for Korea to ask this questions - no idea if your warranty covers support in Korea. Contact options >> https://support.hp.com/kr-ko/contact-hp