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04-22-2017 11:08 AM
Product: EliteBook 2540p
Operating System: Microsoft Windows 8.1 (64-bit)
Hy !!! I am using this HP ELiteBook 2540p. But it become heated and shut down itself. Problem is that suppose i on my Laptop and use a app like Google Earth even just one app it become heated and off (Shuts Down itself). same with my Anatomy Apps. So when i use other Apps like Office it works well but till 1 or 2 Hours. And also i check my Task manager it was CPU 17% as i open app of Anatomy it rises to 100% and PC shuts Down.
Help me i will be thankful for such a Anticipation
1 REPLY 1
04-22-2017 11:33 AM
Hi,
What is the age of the laptop?
May be clogged air vents with dust, debris?
Please follow this to reduce overheating:
https://support.hp.com/in-en/document/c01657439
Do a extensive system testing using this and identify if any hardware is failing:
https://support.hp.com/in-en/document/c03467259
Regards
Visruth
What is the age of the laptop?
May be clogged air vents with dust, debris?
Please follow this to reduce overheating:
https://support.hp.com/in-en/document/c01657439
Do a extensive system testing using this and identify if any hardware is failing:
https://support.hp.com/in-en/document/c03467259
Regards
Visruth

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