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HP Recommended
HP Pavilion mode# 15-n065
Microsoft Windows 10 (64-bit)

Hello,

 

I have upgraded my HP notebook to Windows-10-PRO EDITION ( 64-bit ).

The upgrades went fine.

 

All device drivers appear to be installed and working.

 

Operating system works fine.

 

I am having a problem with Sleep / Hibrernation modes.

 

When I close the lid for a few seconds and then reopen the lid the notebook will not wake-up.

 

When the computer goes to sleep it appears to go to hibernation. Even though I disabled hibernation in the system power settings.

 

When I press a key on the keyboard the notebook will not wake-up.

 

It will not wake-up from sleep or hibernation mode.

 

I need to power cycle the notebook in order to log back into the notebook.

 

My other notebook ( HP 15.6" 15r011dx with Intel Pentium baytrail-M platform ) works fine with Windows-10 and wake-up just fine from sleep and hibernation mode. So I know this feature works with Windows-10.

 

How can I fix this?

 

Do I need to install aditional drivers/software?

 

Is this feature not supported on this HP notebook?

 

Thanks in advanced,
                                             Alex

 

 

-----------------------------------

My hardware:

HP Pavillion 15.6" notebook with Intel-Core-i3 4005U haswell CPU ( model # 15-n065 )
Product # E8B13UA#ABA

------------------------------------

 

HP Notebook 15.jpg

Alex Hernandez
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

Please find the link given below might help you to fix your issue.

 

http://support.hp.com/us-en/document/c03383935

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

7 REPLIES 7
HP Recommended

Hi

 

Please find the link given below might help you to fix your issue.

 

http://support.hp.com/us-en/document/c03383935

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

Thanks,

 

I was able to fix the problem by installing the latest MEI driver from HP.

 

 

Alex Hernandez
HP Recommended

Hi

 

Good to know that the issue has been fixed.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

It worked for a day and then went back to not working.

 

Your post is not a fix but a hack.

 

My other notebooks running windows 10 work just fine with sleep and hibernation.

 

HP needs to work with Microsoft and provide a solution because the Microsoft MEI driver keeps over riding your HP MEI driver for this model notebook and stops sleep / hibernation from working.

Alex Hernandez
HP Recommended

I tried all the tips from this and other topic.
But this did not help my problem.

I have HP EliteBook 8570p

I have hibernation issues after upgrading to Windows 10

Maybe the problem is the second HDD installed in place DVD?

 

Please, help.

HP Recommended

What are your computer syptoms?

Alex Hernandez
HP Recommended

Monitor turns off the display and the keyboard and indicator is still.
More like Move to sleep and not hibernate.
By clicking on the keyboard of the laptop wakes up.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.