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- Startup / Harddisk Errors

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04-18-2017 06:05 PM - edited 04-19-2017 12:31 PM
Hp Pavillion Dv6 Notebook PC bought around 2012 Running Windows 7 Home SP1 x86/64-bit. Can post entire model# after a reply. *Advanced user*
A short while ago HP Diagnostics gave an error of a low battery and would shutdown randomly. Understood I likely need a new battery??? Battery Failure ID: 9GAMWM-5RL8KC-QFPH4K-C0B303
A couple months after that likely non-related issue, I get a SMART Harddisk error that will not fix with diagnostics or harddisk scans or resetting through Intels monitoring program. Harddisk Failure ID: 9GAMWM-5RL8KC-QFPH4K-60F603
Product ID: A1T71UA#ABA
I am not completely sure of the causes but the unit was treated fairly well as far as i am aware.
OS still runs normal (aside from all attempts to re-connect to windowsupdate)
I Just get errors on startup prior to boot and from Intel's monitoring program.
*I appreciate* any input, and would like possible help on the issues before 'jumping' towards information on replacing the harddisk / battery.
04-18-2017 07:01 PM
Battery and hard drive are usually the first components to fail. Regardless of how much care is taken a battery will eventually start losing capacity and a hard drive will fail. Heat does accelerate the process in both and newer,faster laptops generate a bit of heat.
The Smart error is an early warning of imminent failure. Have you used F2 System Diagnostics to test the hdd?
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04-19-2017 12:27 PM
I did use System Diagnostics. Hence the failure ID's. I look forward to a more helpful response. The PC is a Hp Pavilion dv6 notebook-6b27nr. The SATA HDD installed is the Hitachi HTS547575A9E384. Temperatures never got 'out of hand' but it does seem that I need to replace these parts. Maybe there are suggestions for what HDD Models to look for these days that will fit as well in this notebook? Thank You.
