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‎04-28-2017 06:46 PM

HP Recommended
Product: HP Stream x360 Convertible
I attempted to reset my notebook through setting but received an error message. The PC is now only showing a black screen with HP symbol. I went through most of the testing to make sure things were functioning appropriately. When I attempted to reboot system by the F10 or F11 key it's says my pcp needs repair however I do not have a recovery tool installation media. I'm not sure what to do?
1 REPLY 1

‎04-28-2017 09:18 PM

HP Recommended

Contact HP Support to order Recovery Media:

https://support.hp.com/us-en/contact-hp

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