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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- The boot configuration data for your Pc is missing or contai...

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10-29-2016 04:56 PM - edited 10-29-2016 05:00 PM
Hi my name is sandy, i just got the HP 15 F233 Notebook about 10 months ago. and i had done the useual factory install because it seemed like it was going slow i never had a problem with it before until a couple day's ago it ran smooth no hicups nor errors. after that i would normally shut down the laptop and hope to resume my work on the computer the following morning when i finally did turn on my laptop on, this what i saw on my screen i have done the factory install countless of times on my other computers that i had in the past and I've never had this happened my main concern when i get the recovery tools disk would it restore the factory install settings you know HP Should included CDS and other materials with their laptops and desktops as needed ty
10-29-2016 05:14 PM
Hi,
Turn off your computer then turn it back on and immediately tap away ESC button then select F11 then select "Troubleshoot" and then "Advanced" and try these steps:
b.Select "Advanced options" and then select "Command Prompt".
c.If prompted, enter in the password for the user name.
d.At the Command Prompt, type the following commands and hit enter.
bootrec /scanos
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
If prompted to press yes then press Y then restart if not then type the code below
chkdsk c: /f /r /x
After running the commands your computer should restart and will automatically install windows update. Sometimes it will take for a while to update. Just extend your patience and wait until your computer restarted successfully. DONT LEAVE YOUR COMPUTER UNATTENDED..
Hope it helps.
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10-30-2016 08:51 AM
HI,
Sorr for the late reply. My timezone is kinda way too different from you (I believe). Anyway, Yes you shoul put your password in to gain access as Administrator 🙂
Regards..
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10-31-2016 05:54 PM
@skftp1996 wrote:
i am also facing the same glitch
do this works ?
Hi,
It should work. Besides if your facing the same issue what harm itll do to your computer if your computer is longer booting up? If Im i your boots id rather follow the steps than to stare at your computer doin nothin. Peace out!
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If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
11-01-2016 06:34 PM
HI you probably need the System recovery on USB Flash drive if you are still seening the error every time you turn on your laptop or desktop it's a good ideal to create a system recovery disc i should take my own advice doing this but at the time i didn't have the cd nor the DVDS to create it took me at least 3 hoursto figured out why the file backup program when choosing the file backup as commend the files go only so far then stops at certain point. so i tried files without backing up it ran smooth as of now its installing the software after i skip the part about inserting the supplental USB i dont know if the system recovery and the supplemental USB or disc is the same thing my hope is that F11 is restore i really love the factory install good luck with your compter
thanks
sandy