Touchsmart 9300 Elite AIO BIOS Password

[Yufa]

Hi there!

I forgot BIOS Password on my Touchsmart 9300 Elite AIO
Could you help me please?

[REO51ST]

@Yufa

When asked for the password just hit enter 3 times.

Post any code you receive.

REO

[Yufa]

Thanks for your answer.

I try press Enter 3 times but there is no any code you receive.
Then its just loading OS. But i need go to BIOS.

What do I have to do in this case?

Thanks.

[REO51ST · Accepted solution]

@Yufa

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 http://welcome.hp.com/country/w1/en/contact_us.html

When talking to the HP rep ask them to escalate your service request.

REO

[Yufa]

Thank's! Well done by replacing jumpers.