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‎04-11-2017 12:40 AM - edited ‎04-11-2017 12:41 AM

HP Recommended
Product: Compaq nx7400
Operating System: Microsoft Windows XP

My Compaq nx7400 running Windows XP is giving me the dreaded "A disk read error occurred" message. I was hoping that updating the BIOS would fix the problem but that's been a nightmare in itself. I tried creating a recovery USB flash drive using my friend's Lenovo notebook but I'm getting the error message "This system does not contain the necessary WMI support for this version of HPQFlash". Does this mean I need to create the recovery flash drive using a HP computer? In addition to this hurdle, I'm also having trouble accessing the startup menu on my Compaq. Pressing the escape key is having no effect - is this not the correct hotkey for my model?
Cheers

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