Unknown device drvier needed

[abcdefg12345678]

Unknown device in device manager; i need to Identify and install driver.

HP Pavilion dv6-3123cl laptop. Windows 7 64 bit operating system.

Unknown device properties:

Location: pci express root complex    /     code 28

ACPI\HPQ0004\3&2411E6FE&2

IRQ 0X00000016 (22)

Thanks in advance,

Incredibly frustrated.

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for that device...

This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.

File name: sp53462.exe

[abcdefg12345678]

Thank you.

I've spent hours reading and looking and searching and came to the conclusion that I was indeed needing the 3d drive guard driver but could not find it in the list of drivers for my device.

Sorry for starting a new thread but dang......could not find it!

I can stop yelling obsenities aloud and can finally let my blood pressure settle.........after all, only 2 1/2 hours of my life down the drain. ha ha ha.

Thanks again. Truly appreciated. On to bigger and better things.

[Paul_Tikkanen]

You're very welcome.

Yes, I had to find that driver from the dv6t-6100.

Your model's support page didn't have the necessary driver.