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HP Recommended

I upgraded from windows 7 home to windows 10 . Everything worked for three months. Now my File manager does not work. If I double click on a shortcut nothing happens. No messages or errors, no feedback at all. If I select File explorer from the windows 10 menu it lists recent locations, but if I click on anything once again the window closes and no feedback of any kind. To access my files I have to go though the application file search. I can  no longer add folders or improve my organization of files. Obviously it used to work so I suppose it became corrupted. What is being done to fix this, I see this is a common problem looking at the forums for microsoft, but no one has said a suggested fix worked.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Here's what new on win10 file explorer:http://windows.microsoft.com/en-in/windows-10/getstarted-whats-changed-in-file-explorer

And here's the solution:

 

The service is called Windows search and once disabled it restored functionality to file explorer. The search function in file explorer works but the search in the taskbar doesn't.

Step by step guide:
1. Hold Win+r to open run
2. Type msconfig and hit ok or enter
3. Click Services
4. Navigate to Windows search (you can sort the list in descending alphabetical order)
5. Uncheck tickbox
6. Click apply then ok
7. Select to restart now

Hope this works for you.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Here's what new on win10 file explorer:http://windows.microsoft.com/en-in/windows-10/getstarted-whats-changed-in-file-explorer

And here's the solution:

 

The service is called Windows search and once disabled it restored functionality to file explorer. The search function in file explorer works but the search in the taskbar doesn't.

Step by step guide:
1. Hold Win+r to open run
2. Type msconfig and hit ok or enter
3. Click Services
4. Navigate to Windows search (you can sort the list in descending alphabetical order)
5. Uncheck tickbox
6. Click apply then ok
7. Select to restart now

Hope this works for you.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

It worked, thank you very much :OpenSmile:

 

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