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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-07-2017 10:14 PM

HP Recommended
Product: EliteDesk 705 G2 Desktop Mini
Operating System: Microsoft Windows 10 (64-bit)

I recently bought this computer with the basic configuration for a work project involving LabView.  The configuration we needed did not work on this computer for some reason (although it worked fine on other computers with Windows 10) so we decided to downgrade to Windows 7.  I borrowed a copy of Windows 7 to install, but need a product key to activate it.  It was my understanding that by purchasing this PC, I am entitled to downgrade to Windows 7 if needed.

 

I am also having trouble getting drivers to install properly.  The copy of Win7 that I downgraded to was Windows 7 Professional SP1, but all of the drivers that I have gotten from the Software/drivers section of the HP website did not work properly.  Currently the Ethernet Controller and USB 3.0 ports are non-functional.

 

If anyone has done this before with this computer or if there is an HP technician that can help me it would be greatly appreciated

1 REPLY 1

‎02-08-2017 07:39 AM

HP Recommended

Hi:

 

This is a peer to peer forum.  HP maintains no official presence here.

 

Normally downgrade rights to W7 are done at the factory. 

 

In other words, the PC comes with W7 installed but has a license for W10, and you get a set of W10 installation disks along with the PC.

 

Your only option would be to contact HP technical support in the country you live in, and order a set of W7 Pro recovery disks for your PC.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

The HP disk set should be preactivated and should not need a product key to work.

 

The disk set should also install the W7 drivers and software.

 

For now, to get the USB ports to work, download and install the amd chipset drivers and restart the PC.

 

You want the first driver on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Ethernet:  According to the product specs the PC comes with a Broadcom gigabit ethernet adapter.

 

You would need this driver for that...

 

This package provides the Broadcom Network Interface Controller (NIC) Drivers for supported desktop models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp75001-75500/sp75167.exe

 

 

 

 

 

 

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