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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Windows 10 support for HP G6-2302ax
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01-30-2017 08:33 PM
I bought a HP laptop 4 years ago. It is a HP G6-2302ax . It's specs are:
CPU: AMD APU A4-4300M
GPU: AMD Radeon HD 7420G + HD 7670M (Dual Graphics)
RAM: 4GB DDR3
HDD: 500GB
The laptop came preinstalled with Windows 8, which was upgradable to Windows 8.1. HP support centre provided the drivers for both Windows 8 and Windows 8.1. Last year, after Windows 10 was announced, I checked if my hardware would support windows 10 using the Windows 10 upgrade assistant. My laptop was marked compatible, so I upgraded it. But after upgrade, I noticed that HP drivers and solutions page marked this model of laptop 'incompatible' with Windows 10 and thus they did not provide ny driver solutions for windows 10.
Everything works fine in Windows 10 on this laptop, except the Radeon graphics driver. The laptop cannot switch to the Dedicated graphics (HD 7670M) while playing any game. I tried installing graphics drivers from AMD website, they turned out to be useless.
Please suggest me, what can I do to make the dedicated graphics work.
Solved! Go to Solution.
Accepted Solutions
01-31-2017 07:40 AM
This problem often does not get detected by the MS Win10 appraisal tool, so folks upgrade, thinking everything will be alright, when it is not.
Sorry, but without the HP drivers, there is no way to fully implement the switchable graphics your PC has in Win10.
Unless someone comes along with a recommendation for a driver from a different laptop, then your only recourse to return your PC to full functionality will be to reinstall Win8.1, and for that, you would need HP Recovery Media, as the Win10 Upgrade is known to corrupt the OEM recovery information, preventing you from successfully restoring Win8.1 using the builtin function.
I am a volunteer and I do not work for, nor represent, HP
01-31-2017 07:40 AM
This problem often does not get detected by the MS Win10 appraisal tool, so folks upgrade, thinking everything will be alright, when it is not.
Sorry, but without the HP drivers, there is no way to fully implement the switchable graphics your PC has in Win10.
Unless someone comes along with a recommendation for a driver from a different laptop, then your only recourse to return your PC to full functionality will be to reinstall Win8.1, and for that, you would need HP Recovery Media, as the Win10 Upgrade is known to corrupt the OEM recovery information, preventing you from successfully restoring Win8.1 using the builtin function.
I am a volunteer and I do not work for, nor represent, HP
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