Windows Installation Issue ProBook

[Ryderni]

Apologies if this has already been posted but I have searched for the most relevant posts I could find.

I am attempting to install Windows 7 on this device however it stops detecing the external CD drive & USB drive once I boot this from the BIOS.

Is there any kind of workaround available for this?  I only have one external CD device available.

Any assistance would be greatly appreciated.

[Paul_Tikkanen]

Hi:

If the notebook has a USB2 port, try plugging your external DVD drive in the USB 2 port.

It won't work right when booting from a USB3 port.

You also have to make sure legacy mode is enabled in the BIOS and secure boot is disabled in the BIOS in order to install and run W7.

[Ryderni]

Thanks for the quick response

Yes it is set to Legacy and will successfully boot from the external cd drive, however the usb stops working after 5 seconds or so elapse.   It looks like it stops interacting with the laptop at this stage entirely.

Absolutely stumped with this.

[Paul_Tikkanen · Accepted solution]

That is interesting...

Try converting the installation DVD to a USB installation flash drive and running this tool.

There is a readme file on the link for using the tool and how to convert the DVD to a ISO file to be used on a flash drive.

Must be run on a PC with W8.1 or W10...

https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility

[Ryderni]

Many thanks - I assume both USBs on this laptop are 3.0 which could pose problems.

I will try this and revert back.

[Ryderni]

Works perfect - thank you for all of your help.

[Paul_Tikkanen]

You're very welcome.