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Locked

‎06-24-2016 11:03 AM

HP Recommended
Product: hp envy
Operating System: Microsoft Windows 8 (64-bit)

windows wont activate aftere recover key blocked to many uses as hp have used the same image for all the laptops in the range please help i cant find a phone number if i dont get any joy soon going to post on face book twiter you tube etc about poort customer service etc

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-25-2016 02:29 AM

HP Recommended

Fixed it HP are at fault Hp Image is broken and uses a wrong serial number. i installed Windows 10 ddownloaded from their website onto a USB  clean install and  oh and magically activated Thanks HP no use at all unless i want to spend more money on your tech suport than i already have on you over priced equipment. trying to get a phone number to call other than one that cost me £35 and didnt promise a fix is impossible. I for one will am adding you name to the list of companies that i will no longerr give my custom to due to poor customer service.

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2 REPLIES 2

‎06-24-2016 06:31 PM

HP Recommended

start here>>Contact HP

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎06-25-2016 02:29 AM

HP Recommended

Fixed it HP are at fault Hp Image is broken and uses a wrong serial number. i installed Windows 10 ddownloaded from their website onto a USB  clean install and  oh and magically activated Thanks HP no use at all unless i want to spend more money on your tech suport than i already have on you over priced equipment. trying to get a phone number to call other than one that cost me £35 and didnt promise a fix is impossible. I for one will am adding you name to the list of companies that i will no longerr give my custom to due to poor customer service.

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