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HP Recommended

Hi, the battery of my hp envy dv6 needs to be change because it is part of the recall program.

How do I send it in order to change this?

1 REPLY 1
HP Recommended

Hi,

 

Please read the fokkowing instructions

 

   https://h30686.www3.hp.com/?lang=en-US#tab=id3

 

Please veryfy it (from above link) and HP will send you one

 

   Do I need to return my recalled battery before I can receive a replacement battery? Do I need to re...

 

No. HP will send you a free replacement battery for each verified, affected battery validated on the HP Battery Recall website. Refer to the instructions included with the new battery for information on what to do with the recalled battery.

 

Regards.

 

BH
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