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‎01-18-2017 02:38 PM

HP Recommended
Product: ZBook 15 G2
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I have a ZBook 15 G2 with Win 7 64-bit.

 

It boots OK but will not let me run any EXE files. As such it is rather hard to troubleshoot. Furthermore I cannot get the computer into safe mode.

 

Does anyone have any suggestions as to how I might deal with this?

Many thanks,

harry_t

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2017 05:29 AM

HP Recommended

Without being able to run .exes and with the data on it encrypted I am struggling to figure out how to scan it. Even if you boot the system from a virus scan disk of some sort the encryption is going to prevent the scan. 

View solution in original post

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5 REPLIES 5

‎01-18-2017 05:11 PM

HP Recommended

Sounds like a virus

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‎01-19-2017 03:50 AM

HP Recommended

Thanks for your reply, Huffer. It had crossed my mind that it could be a virus.

 

I would like to be able to take the hard disk out and scan it on another machine but the disk is encrypted - is there anywhere around this?

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‎01-19-2017 05:04 AM - edited ‎01-19-2017 05:05 AM

HP Recommended

You would need to decrypt it first which you probably are unable to do. 

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‎01-19-2017 05:08 AM

HP Recommended

OK - so really no solution other than to reformat?

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‎01-19-2017 05:29 AM

HP Recommended

Without being able to run .exes and with the data on it encrypted I am struggling to figure out how to scan it. Even if you boot the system from a virus scan disk of some sort the encryption is going to prevent the scan. 

Was this reply helpful? Yes No
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