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03-20-2017 07:05 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but I don't understand your question.
This recover disk, did it come from HP? Did you create it yourself using the HP Recovery Manager?
IF so, the way to restore Win7 is to boot the PC using this recovery disk, pressing F11 while booting, and selecting the option to do a full factory reset.
Please provide more details if this is not what you want to do.
We can proceed when you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP
03-20-2017 09:34 AM
but I required all data as it is only change the OS without formating of data
thank you
03-20-2017 12:43 PM
Sorry but we here would have no idea of the order of the disks.
You should have numbered them when you created them.
The HP Recovery Media that you purchase has their disks numbered with labels.
I am a volunteer and I do not work for, nor represent, HP
