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‎03-09-2017 12:36 PM

HP Recommended
Product: Example: Probook G430 G4
Operating System: Linux

dmesg and journal show acpi releated errors also causing a 10 seconds boot hang:

 

[ 0.722652] ACPI: Added _OSI(Module Device)
[ 0.722652] ACPI: Added _OSI(Processor Device)
[ 0.722653] ACPI: Added _OSI(3.0 _SCP Extensions)
[ 0.722654] ACPI: Added _OSI(Processor Aggregator Device)
[ 0.725027] ACPI: Executed 50 blocks of module-level executable AML code
[ 0.730873] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.735324] ACPI: Dynamic OEM Table Load:
[ 0.735397] ACPI: SSDT 0xFFFF88041D819000 0006B4 (v02 PmRef Cpu0Ist 00003000 INTL 20160422)
[ 0.735519] ACPI: Executed 1 blocks of module-level executable AML code
[ 0.735592] ACPI: \_PR_.CPU0: _OSC native thermal LVT Acked
[ 0.736068] ACPI Error: Field [CAP1] at 96 exceeds Buffer [NULL] size 64 (bits) (20160831/dsopcode-236)
[ 0.736199] ACPI Error: Method parse/execution failed [\_SB._OSC] (Node ffff88041f8ee168), AE_AML_BUFFER_LIMIT (20160831/psparse-543)
[ 0.736705] ACPI: Dynamic OEM Table Load:
[ 0.736713] ACPI: SSDT 0xFFFF88041DA39400 0003FF (v02 PmRef Cpu0Cst 00003001 INTL 20160422)
[ 0.736817] ACPI: Executed 1 blocks of module-level executable AML code
[ 0.737174] ACPI: Dynamic OEM Table Load:
[ 0.737182] ACPI: SSDT 0xFFFF88041D888800 00065C (v02 PmRef ApIst 00003000 INTL 20160422)
[ 0.737472] ACPI: Executed 1 blocks of module-level executable AML code
[ 0.737619] ACPI: Dynamic OEM Table Load:
[ 0.737626] ACPI: SSDT 0xFFFF88041DA88400 00018A (v02 PmRef ApCst 00003000 INTL 20160422)
[ 0.737733] ACPI: Executed 1 blocks of module-level executable AML code
[ 0.738769] ACPI : EC: EC started
[ 10.459247] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as first EC
[ 10.459248] ACPI: \_SB_.PCI0.LPCB.EC0_: GPE=0x6e, EC_CMD/EC_SC=0x66, EC_DATA=0x62
[ 10.459249] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as boot DSDT EC to handle transactions
[ 10.459250] ACPI: Interpreter enabled
[ 10.459294] ACPI: (supports S0 S3 S4 S5)
[ 10.459295] ACPI: Using IOAPIC for interrupt routing
[ 10.459330] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 10.465205] ACPI: Power Resource [WRST] (off)
[ 10.466063] ACPI: Power Resource [PXP] (on)
[ 10.663654] ACPI: Power Resource [PXPR] (on)
[ 10.668395] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-3e])
[ 10.668400] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[ 10.669994] acpi PNP0A08:00: _OSC: OS now controls [PCIeHotplug PME PCIeCapability]
[ 10.669994] acpi PNP0A08:00: FADT indicates ASPM is unsupported, using BIOS configuration

...

[ 14.614143] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff88041da4c3a8 (20160831/exresop-594)
[ 14.614145] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160831/dswexec-461)
[ 14.614149] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff88041f8aa7a8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.614152] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff88041f8aa7f8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.614900] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff8804110dd3f0 (20160831/exresop-594)
[ 14.614901] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160831/dswexec-461)
[ 14.614904] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff88041f8aa7a8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.614907] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff88041f8aa7f8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.615660] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff8804110dd5a0 (20160831/exresop-594)
[ 14.615662] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20160831/dswexec-461)
[ 14.615664] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff88041f8aa7a8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.615666] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff88041f8aa7f8), AE_AML_OPERAND_TYPE (20160831/psparse-543)
[ 14.615707] input: HP WMI hotkeys as /devices/virtual/input/input23
[ 14.617408] ACPI Error: Attempt to CreateField of length zero (20160831/dsopcode-168)
[ 14.617411] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPI] (Node ffff88041f8aa758), AE_AML_OPERAND_VALUE (20160831/psparse-543)
[ 14.617415] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff88041f8aa7f8), AE_AML_OPERAND_VALUE (20160831/psparse-543)

 

 

Can and will this be fixed with a new BIOS release or should this be reported to the Linux kernel bug tracker?

2 people had the same question
17 REPLIES 17

‎03-18-2017 03:18 AM

HP Recommended

https://bugzilla.kernel.org/show_bug.cgi?id=194833

 

It seems to be a BIOS bug. I had added a 2nd memory rig and a 2,5" SATA ssd. I guess one of this causes cold boot hang and ACPI issues. Where can I report this bug? Entering serial number of this notebook leads from  HP customer support to HP enterprise support where this product isn't supported.

Was this reply helpful? Yes No

‎05-09-2017 03:50 AM

HP Recommended

I have a similar case with you. The difference is that my notebook is Probook 450 G4, and currently I haven't add extra memory stick or SSD, when I boot linux, I have similar ACPI Error.

 

I want to ask except for the ACPI Error, whether you can currently successfully boot your linux and use all the hardware with Linux? Does ACPI only bother with the some Power management function?

Was this reply helpful? Yes No

‎05-09-2017 11:48 AM

HP Recommended

The system runs basically well here. I have a cold boot issue when the power supply is plugged in. No problems when it's unplugged. Suspend modes seem to work well (lid close - suspend to ram). Sometimes Xserver seems to have problems waking up properly. Apart from these minor issues the system works well with kernel 4.10, new 4.11 kernel should shorten the acpi related boot delay and may improve more stuff. The cold boot error has to be solved by a bios update. So far I haven't found a way to report it to the proper support place. All portals report my serial number as invalid.

 

One note: removing the internal M2 Sata drive didn't change the bevahior at all. I'm only using an older 2,5" ssd drive.

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‎05-09-2017 08:29 PM

HP Recommended

Whether the code boot issue you mentioned is the ACPI Error printed on the screen during boot? When you unplug the power when boot there is no such ACPI Error?

For me it seems the same whether plug or unplug the power during boot. I have upgraded to the latest BIOS Firmware released in April, version 01.04, seems no help. It seems officially HP do not support Linux for this model, so I doubt whether they prepare to fix this bug.

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‎05-10-2017 09:06 AM

HP Recommended

The cold boot error is not related to that ACPI error messages. I also updated to latest firmware with no change to the cold boot bug and no change to the acpi messages.

 

The system runs well though. No problem using it with linux only.

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‎07-08-2017 01:20 AM - edited ‎07-08-2017 01:27 AM

HP Recommended

Hi!
Really, the problem is still not solved?
I have HP 440 of G4 and all in the same way. Developers of a kernel fixed a part of problems and remains following:

Jul 4 08:56:51 kernel: [251473.453975] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff9a2f6ea1a480 (20170119/exresop-593)
Jul 4 08:56:51 kernel: [251473.453986] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20170119/dswexec-461)
Jul 4 08:56:51 kernel: [251473.453996] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff9a2f738abc80), AE_AML_OPERAND_TYPE (20170119/psparse-543)
Jul 4 08:56:51 kernel: [251473.454013] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff9a2f738ab500), AE_AML_OPERAND_TYPE (20170119/psparse-543)
Jul 4 08:56:51 kernel: [251473.456855] ACPI Error: Needed [Buffer/String/Package], found [Integer] ffff9a2f6ea1abd0 (20170119/exresop-593)
Jul 4 08:56:51 kernel: [251473.456865] ACPI Exception: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20170119/dswexec-461)
Jul 4 08:56:51 kernel: [251473.456876] ACPI Error: Method parse/execution failed [\_SB.WMIV.WVPO] (Node ffff9a2f738abc80), AE_AML_OPERAND_TYPE (20170119/psparse-543)
Jul 4 08:56:51 kernel: [251473.456893] ACPI Error: Method parse/execution failed [\_SB.WMIV.WMPV] (Node ffff9a2f738ab500), AE_AML_OPERAND_TYPE (20170119/psparse-543)
Jul 8 09:53:59 kernel: [ 0.349627] ACPI Error: Field [CAP1] at 96 exceeds Buffer [NULL] size 64 (bits) (20170303/dsopcode-236)
Jul 8 09:53:59 kernel: [ 0.349643] ACPI Error: Method parse/execution failed [\_SB._OSC] (Node ffff9724a39815a0), AE_AML_BUFFER_LIMIT (20170303/psparse-543)

 

Really the HP company won't cope with such problem? 

 

Kernel - 4.12

 

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‎11-09-2017 04:50 AM

HP Recommended

Same here! Hp probook 430 g4, problem exists both with 1.02 and 1.06 bios. HP, PLEASE, DO SOMETHING

[    0.473367] ACPI: EC: EC started
[    0.473368] ACPI: EC: interrupt blocked
[    2.586975] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as first EC
[    2.586976] ACPI: \_SB_.PCI0.LPCB.EC0_: GPE=0x6e, EC_CMD/EC_SC=0x66, EC_DATA=0x62
[    2.586977] ACPI: \_SB_.PCI0.LPCB.EC0_: Used as boot DSDT EC to handle transactions
[    2.586978] ACPI: Interpreter enabled
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‎11-21-2017 01:01 PM

HP Recommended

For me the same !  It seems that HP does not provide a full implemented ACPI. See here: https://lists.debian.org/debian-user/2017/04/msg00698.html

Thats a pity, you are going to loose all the Linux customer. In many companies  the number of employees who use linux are growing, you want to lose this market ?

 

 Please HP, deliver full implemented ACPI  with a BIOS update

 

1 person found this reply helpful
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‎11-21-2017 01:07 PM

HP Recommended

Sry I forgot to mention my model: Probook 440 G4

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