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‎01-28-2017 11:42 AM - last edited on ‎01-28-2017 08:22 PM by Retired

HP Recommended
Product: HP 250 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Someone please help. My system locks up at least once a day giving me a blue screen witha  qr code which does nothing to help identify the problem. It seem arbitrary and the computer is brand new...came with windows 10 installed. How do I find out what is wrong or contact HP or ???

 

Also, my cursor will move when I am typing in work or indesign and start typing in a new place by itself. I have had this happen before also. Even when I turn the touchpad off. I use Norton. Please help.

 

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