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‎10-13-2016 08:05 PM

HP Recommended
Product: compaq presario cq57
Operating System: Microsoft Windows 7 (64-bit)

i have recently installed windows 7 home premium 64 bit on my laptop and now im having issues with my drivers.

This "PCI simple communication controllers" showed up on my device manager

 

Here are the hardware id's im getting

 

PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2016 11:59 PM

HP Recommended

Hi,

 

What is your CQ57 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎10-13-2016 08:21 PM

HP Recommended

I also have this "SM Bus controller" flagged on my device manager

 

here are the hardware id's 

 

PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_3672103C
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05

 

thank you very much in advance

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‎10-13-2016 09:47 PM - edited ‎10-13-2016 09:53 PM

HP Recommended

Hi and welcome to HP Support Forums. You can check out for drivers on your notebook's support page. Or You can tell me the model of you notebook. You can find that on the bottom of your laptop. Waiting For your reply.

Was this reply helpful? Yes No

‎10-13-2016 11:59 PM

HP Recommended

Hi,

 

What is your CQ57 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎10-14-2016 09:24 PM

HP Recommended

My laptop's tag  was under the battery and thanks to the video i was able to find it.

I have now downloaded the correct drivers 

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