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‎04-17-2024 08:45 PM - edited ‎04-18-2024 03:32 PM

HP Recommended
Product: HP Stream - 11-ak0035nr

recently i realized that my microsoft store was gone an  i saw a video on how to reinstall it but i needed other apps tha were already supposted to be installed but wernt so i decied i wanted to factory reset the computer but it keeps saying " couldnt find recovry enviorment " so now i have no clue what to do, can someone help me please?

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‎04-18-2024 02:36 PM

HP Recommended

I have no idea what you mean by "memory wipe" the computer.  If you are saying a factory reset, that can't be done because the Stream model has insufficient disk space to hold the working files needed to do that.



I am a volunteer and I do not work for, nor represent, HP
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