computer is stuck trying to write new BIOS image

[pato66]

hello....i came back to my computer and found it trying to write new BIOS image but is failing everytime so it just keeps rebooting block x/1024. Can anyone help me please?? much appreciated

[MKazi]

@pato66

Welcome to HP Support Forums. 🙂 Thanks for posting your query with the image. I understand that the laptop tried to update the BIOS and it failed and seems to be stuck in a loop. I'd like to help you with this case. 

I recommend you to perform the below steps to isolate the issue and arrive at a solution: 

• Power off the laptop.
• Remove the battery out.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop.

If the issue still persists, then perform a BIOS recovery on the laptop using the below steps:

• Turn off the computer.

• Plug the notebook into a power source using the power adapter.

• With the computer off, press and hold the Windows logo key  and the B key at the same time.

NOTE: On newer notebook models, it might be necessary to press and hold the Windows logo key  and the V key instead of the B key.

• Still pressing those keys, press and hold down the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows and B (or V) keys until the BIOS update screen is displayed or until you hear a beeping sound (usually 8 beeps).

  The power LED light remains illuminated and the screen remains blank for about 40 seconds before anything appears on the display. You might also hear beeping sounds. Eventually, an HP BIOS Update screen displays and the BIOS update begins automatically.

Figure: HP BIOS Update screen

• After the BIOS is recovered, a Continue Startup button displays and a timer counts down. Click the Continue Startup button to restart the computer immediately. The computer restarts automatically when the timer reaches zero.

Figure: HP BIOS Update screen

• When the computer restarts, a message similar to the following displays: A system BIOS Recovery has occurred. BIOS Recovery (500) Enter – Continue. Press the Enter key to continue immediately or to allow the computer to reboot automatically.
• After restarting, Windows might display a message stating that the computer was improperly shut down or that a boot problem was detected. Read and respond to the screens to continue.

I hope this helps. Keep me posted for any help. Cheers! 🙂