computer made in china

[marytigert]

 wireless-  please help my computyer is a few month's old. Could you please go in and fix it as if it were new? It goes from small to large print.  It shakes. I can't play my games.  I can't explain all of it.  Or should I just return it? If so explain how I don't want to send it back to china

[WAWood]

@marytigert

Hello;

Allow me to welcome you to the HP forums!

Sorry, but you misunderstand our role here.  We are not HP Tech Support and we have no means of accessing your PC from here.

You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.

While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck