driver for an unknown device -- windows 10 x 64 bit

[MichaelYoung]

Hi Forum

I installed Windows 10 x64bit on a HP DV6 .

There is a question mark in the device manager.

I see the following message

Device ACPI\HPQ0004\2&daba3ff&3 requires further installation.

Where do I find the driver for this device? or whar device this is?

Please help / advise

Many Thanks

Michael

[Huffer]

It's the 3D Driveguard (accelerometer) driver. Try this:

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

If this is "the Answer" please click "Accept as Solution" to help others find it.

[Paul_Tikkanen · Accepted solution]

Hi:

The driver that was posted above will not work for the version of the 3D driveguard hardware your notebook has.

You need this driver...

4.2.9.1 REV: A

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

[MichaelYoung]

Thanks for pointing this out to me

[MichaelYoung]

Many Thanks to you all

Merry Christmas and Happy New year !

[Paul_Tikkanen]

You're very welcome.

Merry Christmas and Happy New Year to you too!