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HP Recommended
hp-HSO4
Microsoft Windows 7 (64-bit)
Pci communication controllers drivers are missing ....my pc is not finding any wireless connections as though there are connections available.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Did you try pressing the F12 key to activate the wireless?  The key with the airplane icon on it.

 

If you have, unfortunately, I wouldn't be able to help you with why the wireless isn't working if the drivers are installed.

 

I have no background in troubleshooting wireless connections.

 

Suggest you contact HP technical support for the country you live in and submit a support case if your notebook is still under warranty.

 

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

Please post the full model number or product number of your PC.

 

The product number can be found on the same sticker as the serial number.

 

HSO4 does not help.

 

Use this guide to help you find the model/product # of your notebook.

 

http://support.hp.com/us-en/document/c00033108/

HP Recommended
Serial-CND6461J48
Product-N8M18PA#ACJ
HP Recommended

Hi:

 

You need this driver...

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71258.exe

HP Recommended
Hi.
The drivers are installed but my pc isnt getting connected to the wireless connections ...
Please see to it
HP Recommended

Hi:

 

That device has nothing to do with the wireless.

 

You need this driver to get the wireless to work...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72932.exe

HP Recommended
Hi.
It is showing that no drivers found at the time of installation.
Pls look to it I nees to reaolve as soon as possible
Thanks for the support
HP Recommended

Hi:

 

Did you try pressing the F12 key to activate the wireless?  The key with the airplane icon on it.

 

If you have, unfortunately, I wouldn't be able to help you with why the wireless isn't working if the drivers are installed.

 

I have no background in troubleshooting wireless connections.

 

Suggest you contact HP technical support for the country you live in and submit a support case if your notebook is still under warranty.

 

HP Recommended
It worked preesing f12...the connections are available. ..
Thanks so much for your kind help...thanx much..have a great life ahead
HP Recommended

You're very welcome.

 

You have a great life ahead too! 

 

One less problem to deal with.  :generic:

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