encrypt my harddrive

[taquin]

Hi Team,

my computer got stuck for months on windows update 1607

finally the other day i looked into it and it asked me to disencrypt the C:/ then the update went through

now i'm trying to encrypt again but this option is not available in HP Client Security.

Options are Identity and Device but Data is not there which should allow me to encrypt (this is my understanding).

If anyone knows if there is another way to access the encryption or if i should be looking in another location, please advise.

Thanks

[IT_WinSec · Accepted solution]

Hello,

Welcome to the HP Support forum.

HP's Drive Encryption software (full disk encryption) is not supported and may not work on Windows 10 1607 (with Anniversary Update installed). More information >> http://h20566.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05225576&hprpt_id=HPGL_ALERTS_191551...

I see you have mentioned that you use Windows 10 Pro

Professional edition has Microsoft's BitLocker included and can be enabled and used for full disk encryption and for encrypting removable media drives.

Video example >> https://www.youtube.com/watch?v=OSEI41OENlw

Info >> https://technet.microsoft.com/en-us/library/hh831713(v=ws.11).aspx

Hope this helps.

[taquin]

Thanks, i think it did the trick.

[IT_WinSec]

You are most welcome ! Happy New Year !!!