• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

the number that is shown on my laptop is:82573769

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

33451369

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

33451369

HP Recommended

Thank you very very much. i have so much home work to do and i didnt know what to do to get into it. thanks again.

HP Recommended

You're very welcome.

 

If you want to clear the P/W, go into the BIOS>security menu>enable/disable password setting.

 

Use the unlock code to open that setting and to clear the P/W hit the enter key in the P/W box and the enter key in the confirm box, save the settings and exit.

 

Or create a new password instead of hitting the enter key.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.