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- hard disc 1 (301)

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02-04-2017 09:15 AM - edited 02-04-2017 09:16 AM
Code error "301" means that your hard drive is failing and need to replace it.
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02-04-2017 09:40 AM
Yeah im affraid so its to do with that, hard drives are fairly cheap these days you can pick them up almost anywhere online or in the shop.
Good luck hope you get it sorted. 🙂
“Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
02-04-2017 09:47 AM
Hello @Ronnzo
Welcome to the HP Support forum. Thank you for your post.
In order to test/troubleshoot your problem, please do the following:
Reset your BIOS settings to default
1. Please, shutdown the computer using the power button
2. Power it on.
2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).
This should open a HP Startup Menu which may look similar to this one
3. Choose F10 to open BIOS setup configuration. Follow the on-screen instructions to go to the last tab (example "Advanced" or "Exit" and choose to LOAD or RESET TO DEFAULT CONFIGURATION.
4. Hit the appropriate button to save the changes and exit the BIOS
Do you still encounter the HDD error ?
Please, perform some basic hardware checks
1. Please, shutdown the computer using the power button
2. Power it on.
2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).
This should open a HP Startup Menu
3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.
This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1
If there are no system checks/no quick tests, perform HDD and RAM check.
Let me know the test results.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
